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loan servicer, and personal assortment agency stakeholder teams. you can always tell a norwegian but you cant tell em much mug We assessed the reliability of data reported by Education by reviewing paperwork and responses from officers.

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We provided a draft of this report back to Education for evaluation and remark. In its written feedback, Education acknowledged that report sections related to Education’s actions you can always tell a norwegian but you cant tell em much mug in response to the pandemic were inaccurate, flawed, incomplete, and unfair. In its comments on this enclosure, Education said that GAO did not correctly describe the actions taken by the agency or the function of its monitoring efforts in figuring out and addressing challenges that arose. We disagree with this characterization and imagine we accurately described and characterised the important thing information relating to Education’s implementation of relevant CARES Act provisions and Education’s actions to provide relief to pupil borrowers. The enclosure notes that the company was facing a significant task in quickly implementing extensive-ranging reduction to borrowers.

For example, we famous that Education quickly made modifications to its contracts with servicers to include the new policies, whereas servicers shortly reprogrammed their mortgage processing techniques so as to apply the provisions retroactively. We describe these steps to supply context concerning the work concerned in implementing student loan reduction. While recognizing these efforts by Education, we also famous that the process of rapidly implementing these changes concerned some cases of temporary or ongoing confusion for debtors, in addition to circumstances where Education’s own monitoring stories found that servicers were offering incorrect info. This is a crucial a part of illustrating the complicated strategy of implementing the CARES Act provisions and associated agency actions to offer student loan aid, including the impression on borrowers. To conduct this work, we reviewed knowledge reported by Education; reviewed related federal laws and agency steerage, and interviewed Education officials, as well as representatives from borrower,